Tips for IT Support During COVID-19
Appointments are Required When Visiting the Moravian IT Help Desk
If you require in-person IT support, please use the following link to schedule an appointment. This is to ensure that IT professionals can practice safe social distancing and proper sanitation. You must wear a mask for your appointment at the IT Help Desk. Click here to schedule an appointment with the IT Help Desk.
What if You Don’t Need an In-Person Appointment?
Most issues can be solved over email, over the phone, or through a Zoom call. Please submit a detailed description of the issue either through the IT ticketing system by clicking here or by sending an email to firstname.lastname@example.org.
Please Be Patient
Our college IT professionals are working diligently and taking extra precautions to ensure they are adhering to CDC safety and social distancing guidelines. Technicians may need additional time to properly address the safe delivery and support of their users’ IT needs.
Apple Distinguished School
Moravian College is proud to be recognized as an Apple Distinguished School for 2018-2021 for our successful Comenius Access to Technology (CAT) initiative. Apple Distinguished Schools are centers of innovation, leadership, and educational excellence that use technology to inspire creativity, collaboration, and critical thinking. They showcase innovative uses of technology in learning, teaching, and the school environment and have documented results of academic accomplishment.
The IT department supports a number of aspects of the CAT initiative, deploying and supporting Macbook and iPad devices to students, faculty, and staff across campus. The team provides training and education on best practices, manages applications, and provides high quality infrastructure to enable the campus community to leverage the power of the devices.
Read more about the CAT initiative and Moravian’s designation as an Apple Distinguished School.