Rehabilitation Sciences

Complaints Against a Program or the Department that Fall Outside Due Process

The Department of Rehabilitation Sciences at Moravian University includes the Master of Athletic Training, Doctor of Athletic Training, Master of Occupational Therapy, Master of Speech-Language Pathology, and the Doctor of Physical Therapy programs.  The faculty and staff in all of the programs in the Department of Rehabilitation Sciences strive to exemplify strong ethical values and professional behaviors in all activities.  In some cases, a situation may generate a complaint for which no formal grievance process exists.  If there is a complaint about an individual within the Department or related to one or more of the Rehabilitation Science programs, there is a formalized process for reporting.   A written complaint should include details about the complaint with documented evidence.  The written complaint should also include the contact information of the complainant so that the Chair can reach the complainant in order to resolve the complaint. The complaint should then be mailed or emailed to: 

Dr. James Scifers
Chair of Department of Rehabilitation Sciences
Moravian University
Sports Medicine and Rehabilitation Center
1441 Schoenersville Road
Bethlehem, PA 18018
Email: scifersj@moravian.edu
Office: (610) 625-7210

Complaint Process

  1. When possible, the Chair will discuss the complaint directly with the party or parties involved within 10 business days.  The expectation is that the complaint can be satisfactorily resolved after this meeting.  After the discussion, the Chair will provide a written description of the resolution to the complainant.
     
  2. If dissatisfied with the outcome of the discussion, the complaint cannot be resolved, or the complaint is against the Chair, the complainant may submit a written complaint to the Dean, College of Natural and Health Sciences

    Dr. Diane Husic
    Dean of College of Natural and Health Sciences
    Moravian University
    Hamilton Hall
    1200 Main Street
    Bethlehem, PA 18018
    Email: husicd@moravian.edu
    Office: (610) 625-7100

    A written summary of previous discussions with the Chair will be provided, where applicable. The Dean will discuss the matter with the Chair and complainant separately and may schedule a joint meeting in an attempt to reach a resolution.  The Dean will provide the complainant and the Chair with a written letter outlining the solution reached through this step.
     
  3. If the complainant remains dissatisfied after step two or the complaint cannot be resolved, the last line of complaint is to the Provost, who serves as the Chief Academic Officer of Moravian University:

    Dr. Cynthia Kosso
    Provost and Dean of Faculty
    Moravian University
    Monocacy Hall
    1200 Main Street
    Bethlehem, PA 18018
    Email: kossoc@moravian.edu
    Office: (610) 861-1348 

    Any letters or documentation associated with the complaint from the complainant, the Chair, the Dean, or the Provost will be kept in a folder marked “Complaints against the Rehabilitation Science Department” kept in the department’s files in SMRC 204 for a period of five years.