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Resources in Support of Online Teaching and Learning

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Connecting with OEI and the Instructional Design Team

The Instructional Design Team is committed to supporting you as you teach online. There are many support options available to you. The following outlines who to contact according to your needs:

  • If you are encountering problems with your device, login issues, or something is otherwise "not working", please contact the IT Help Desk.
  • Keep in mind that both Zoom and Canvas have built- in help features. Zoom guides can be accessed at Canvas has 24/7 live support that can be accessed by clicking the "Help" option in the left side navigation within Canvas. 
  • If you have a specific question related to using instructional technology ("how to's" with regards to using G Suite,YuJa, iPads, Respondus, Turnitin, Canvas, Zoom etc.)  you may contact Liz Tate directly at for assistance via email or phone, or to set up a 1:1 Zoom meeting for something more in depth. 
  • If you have a specific question related to best practices or design when incorporating technology into your course, please email This will send an email to our instructional design team (Sarah Rentz and David Castaneda), who will then assist you via email, phone, or Zoom meeting. 


Here are helpful links from Zoom:

Please find some additional points of entry here:


Resources for Online Teaching

Other Institutions:

  • Stanford UniversityTeach Anywhere; Stanford's guide for temporarily moving classes online
  • Indiana UniversityKeep Teaching; Indiana University's suggestions for what to consider when quickly moving classes online
  • Vanderbilt UniversityTeaching in Times of Crisis; Tools and resources for moving online, as well as important considerations on the impacts on students and their learning
  • Harvard UniversityTeach Remotely; Best Practices: Online Pedagogy 


Additional Resources:

Apple Resources

Apple Education Learning Series: On-Demand Instructional Videos.

You can chat online, ask questions, and get help from these Apple Education support communities:

Virtual one-on-one coaching sessions with Apple Professional Learning Specialists are available for free to help educators hone their approach to online student learning and workflows. Send an email to to request your free virtual coaching session.

Find best practices for how to clean your Apple products here

The App Store has curated the Learn and Study From Home collection to help educators get the most out of their Apple products.


TLC May 2020 Workshop

The rapid transition to online teaching has been a catalyst for change and growth in our pedagogy and andragogy.  The May workshop was an opportunity for faculty to take time to reflect on challenges,  surprising successes, and lessons we may carry forward.  The day began with a keynote and Q&A from Bernie Cantens, Associate Provost of Online Education and Innovation, outlining his vision for the office of Online Education and Innovation.  A video of the keynote presentation can be found here. The second half of the workshop provided a space for facilitated discussion among faculty to reflect  together on their work during this time of change.